Shipping policy
Made for your order
Each KNOWMERE piece is printed for your order. Production and delivery happen in two stages.
Production: please allow up to 10 business days before dispatch. Our first pieces are produced and fulfilled internationally.
Delivery after dispatch: our current estimate for the standard US route is 10–15 calendar days. This is an estimate, not a guaranteed arrival date; carrier, customs and holiday delays can affect delivery. Available destinations and shipping charges appear at checkout.
We’ll email tracking when your order is dispatched. If we cannot ship within the timeframe stated when you ordered, we’ll contact you with the updated timing and the option to cancel the unshipped items for a full refund.
For help with a delayed or missing package, use our contact form and include your order number. We’ll investigate and reply by email.